Obtaining Assistance with Using myON
There are a number of excellent resources available to help you use myON.
https://www.renaissance.com/products/myon/, prodev.myon.com, and help2.renaissance.com/myon/ are highly informative resources designed to help you get the most out of your myON experience.
- https://www.renaissance.com/products/myon/ provides information to help you learn about what myON is. It gives you valuable insight into our content, publishing partners, reporting, and more.
- Educator Resources (prodev.myon.com) is an all-inclusive resource containing a collection of video tutorials, guides, strategies, and resources to support your unique implementation goals. To access Educator Resources, you will first need to log into myON, then click the Educator Resources button located in the footer section of your home page. If you don't see the Educator Resources button, click the navigation menu (3 horizontal lines displayed as ) in the bottom right corner first.
- help2.renaissance.com/myON is a searchable help site that includes articles with step-by-step instructions for many tasks as well as articles to help you with more basic troubleshooting to resolve more common issues.
Both on-site and virtual (video) sessions are available. Our team of experts in our Professional Services organization can offer you individualized or group sessions that can be delivered at your location or via remote session viewable on your computer. Please contact your myON Sales representative for more information or call 888-728-1266 to speak with someone on our Sales team!
How to Contact myON Support