What should I do if I encounter an error or bug in a question?

For errors: Every question in Freckle has been reviewed multiple times, so there shouldn't be any question errors. If you find a question that you believe is worded or scored incorrectly, we ask that you do the following:

1. Please double check that there is, in fact, an error. Some questions are pretty tricky!
2. If you can, take a picture or screenshot of the question.
3. If you can't take a picture, write down as much of the question text as you can.
4. Please email us the image or the question text to freckle-support@renaissance.com.

For bugs: Please send an email with as much detail as possible to freckle-support@renaissance.com.

Thanks in advance for helping to improve the program!