Need More Help?

There are several ways for you to find more information about Star Custom or the task you want to perform:

In the search field at the top of this help page, enter words to look for in the help, and click to see the results.

When you do this, the program searches all the help for all the installed Renaissance Place programs. Since the search covers all available help, this is the best way to find what you need.

Click the Other Products tab. You will see a list of all the other Renaissance Place products available on your site, including Star Custom and Renaissance Place. When you click on one of the products, the Contents for that product's online help will open.

Click the chat icon    on the Home page to chat with a member of our support team.

Go to; the site has recorded webinars and on-demand sessions to help you learn to use the software and implement it effectively in your classroom.

Note: Renaissance Place is the portion of the software that you use to add, edit, or delete school years, schools, students, personnel, courses, and classes.

Contact Information

Renaissance Learning
PO Box 8036
Wisconsin Rapids, WI 54495-8036

Telephone: (800) 338-4204
(715) 424-3636
Outside the US: 1.715.424.3636
Fax: (715) 424-4242

Email (general questions):
Email (technical questions):
Email (international support):