If a parent's record has been inactivated, it can be reactivated again as long as you did not permanently delete the parent. Follow the steps below.
Who can do this with default capabilities?
District Administrators, District Staff, School Administrators
- On the Home page, select Users.
- Select View Parent.
- On the Select Parent page, enter the parent's first and/or last name.
If the Also Show Personnel box is available, check it if you want your search to include personnel (who may also be parents).
Be sure to check the Show Inactive Parent Records box to include parents whose records have been inactivated.
- The parents who matched your search will be listed. Click Select next to the parent whose record you want to reactivate.
- Select Reactivate Parent Record on the View Parent page.