Troubleshooting and Frequently Asked Questions (FAQs)
If any programs need to be installed or updated,
contact your school's technology/computer coordinator.
For more information, see Installing
the Necessary Software to Use English in a Flash.
If you have downloaded/updated all of the required
software, a pop-up blocker may be causing the error.
Note: Before disabling a pop-up blocker, contact your school's technology/computer coordinator.
For more information, see the Knowledge
Base article 4751376.
Ask your administrator to make sure that products have been assigned to the related class and that your students are enrolled in a class. For more information about new school year setup, see Getting Ready for a New School Year.
Frequently Asked Questions (FAQs)
On the Home page, select Users. Then, select View Students. Search for the students. (You can search by class if you prefer.) In the search results, select the Passwords tab. You can then select View PDF to get a printable list.
You may also contact your school or district administrator.
Students may be temporarily locked out of all Renaissance software if they attempt to log in too many times with an incorrect password.
If an account is locked, it will automatically be unlocked overnight, but you can also unlock a student account immediately.
Personnel accounts are also locked out of Renaissance software if a user attempts to log in too many times with an incorrect password. If an account is locked, it will automatically be unlocked overnight. You can also unlock an account immediately.
To stop a lesson or quiz before finishing the
lesson or quiz, select the button.
Unfinished lessons can be completed later.
- If the student saw less than 90 items,
the entire lesson will be repeated.
- If the student saw more than 90 items,
the student will only see sets of items that were not shown before
the lesson was stopped.
Unfinished quizzes can be finished at a later
time. The next time the student logs in, the program will start the quiz over.
Yes; use the Student Progress Chart.
To find this form, on the Home page, select English in a Flash, then Resources. Under Classroom Resources, select Resources. Under Forms and Charts, select Student Progress Chart.
Use the data from the student's feedback screens to complete the Student Progress Charts. There is a chart for Words learned and one for Phrases, Sentences and Dialogs. Each chart will be completed using the same steps.
- Goal for the Words chart is to learn
75 out of 90 words per chapter.
- Goal for the Phrases, Sentences and
Dialogs chart is to learn 70 out of 80 per chapter.
Starting with Chapter 1:
- Take the number of correct answers
from the Pretest, Quiz or Review and shade/color in the same
number of squares starting from the bottom. If the correct number
was 17, shade/color 0-17 on the chart, this is demonstrated on
the example chart.
- In the shaded/colored area write the
number earned for that Pretest, Quiz or Review.
- Continue shading/coloring after each
Pretest, Quiz or Review using a different color each time to
help identify the number of correct answers earned for each session.
- After each session the student will
be able to see their progress towards achieving the goal.
- Continue these steps until the chapter
has been completed. Then repeat the same steps for each additional
Teacher Mode lets you use the software without
collecting data (test scores or other information on individual students).
Optimal: 15 minutes per day, four to five days per
Minimum: 15 minutes per day, three days per week.
You may need to encourage your students to use
this approach; the lessons may initially seem long or tedious because
they contain a great deal of repetition and nothing for students "to
do". Students themselves will soon begin to notice how quickly their
vocabulary grows and their listening comprehension improves.
Use the Status
of the Class Record Sheet to help you keep track of students and
who you talk to each day.
To find this form:
- On the Home page, select English in a Flash, then Resources.
- Under Classroom Resources, select Resources.
- Under Forms and Charts, select Status of the Class Record Sheet.
You may want to include this form in an English in a Flash resource binder along with the list of your students' user names and passwords and Getting Results with English in a Flash.
English in a Flash consists of three libraries that provide exposure to comprehensible input containing over 4,000 vocabulary words. In addition to the 1,350 words taught explicitly in each library, several hundred more are covered implicitly. In all, English in a Flash includes approximately 6,000 vocabulary words.
Yes. For more information, see Installing the Necessary Software to Use English in a Flash.
Adobe Flash Player must be installed
on any desktop computer or laptop used by students to take English
in a Flash tests. English in a Flash checks for the Adobe Flash
Player whenever a student tries to work in English in a Flash. If the computer does not have the player installed, the student will see the Checking Setup page, which tells the student to ask for help. Adobe Flash Player can be installed from the Downloads Page.
To view or print reports, a PDF Viewer (such as Adobe Reader) must be
installed on the desktop computer or laptop being used (certain Macintosh
computers can use Preview instead). Adobe Reader can be installed from:
- the Downloads
- the Reports page (On the bottom of the page, select Get Adobe Reader to go to a site where you can download Adobe Reader.)